Viewing Wireless Clients in the Site

Connected Clients

The Connected clients page displays the list of all active clients in the site. The Connected clients list includes wired, wireless, and infrastructure clients connected to a network in the site. Wireless clients connected to the network are denoted by icon and wired clients are denoted by icon. Detailed information about a connected client can be viewed in the Client Details page by clicking on icon beside a client name in the Connected Clients list. The Connected clients list displays the following information:

Column Label

Description

Name

Name of the client. Click on icon beside the client name from the list to view the Client Details page. The Client Details page lists detailed information about the client.

Network

The network to which the client is connected.

Interface

Denotes the device interface to which the client is connected. The Wireless client will display the radio (2.4 GHz or 5 GHz) to which it is connected.

Device

The network device to which the client is connected.

Duration

Denotes the amount of time that the client has been connected to the network.

Signal / Speed

Indicates the client signal quality. Based on the client’s Signal-to-Noise Ratio (SNR), the signal quality is denoted as follows:

For Wired Clients

— Good, Signal Strength between 1 to 10 Gbps.

— Fair, Signal Strength between 10 to 100 Mbps.

For Wireless Clients

— Good, Signal Strength of 25 dB or higher.

— Fair, Signal Strength between 16 dB and 25 dB.

— Poor, Signal Strength of 15 dB or lower.

IP Address

IP address of the client.

MAC Address

MAC address of the client.

OS

Operating system (OS) of the client device.

Downloading

The download throughput of the device in the last 30 seconds, in bytes per second.

Uploading

The upload throughput of the device in the last 30 seconds, in bytes per second.

Transferred

Shows the total amount of data transferred during the session, in bytes.

Top Application Category

The most frequently used application type on the device.

Click the button on the top-right corner of the Connected Clients list to choose the data columns displayed in the list.

Blocking a Wireless Client

Instant On allows you to block wireless clients from associating with any of the APs on site. Clients can be blocked only if they are already connected to the network. At any point in time, you may choose to unblock a blocked client.

Follow these steps to block a wireless client from accessing the network:

  1. Click on the Clients () tile in the Instant On homepage of the web application. The Clients page is displayed.
  2. Click the Connected clients tab to view the list of connected clients.
  3. Hover the cursor over a wireless client. A button is displayed at the end of the row.
  4. Click the button to block the client. The client is immediately blocked and moved to the Blocked clients list.

Sorting Client Information in the Web Application

Client data can be sorted in the Instant On web application to help you locate information efficiently. For example, client data can be sorted in ascending or descending order based on the client name. Click on the column label of the Connected Clients or Blocked Clients list to sort the list.

Watchlisted Clients

The client watchlist feature allows you to monitor the status of the wired or wireless clients connected to the Instant On devices. After the client is added to the watchlist (), an alert is triggered when the watched client goes offline and is cleared if the client comes back online or removed from the watchlist.

You can add a maximum of 128 wired or wireless clients to the watchlist.

The following procedure describes how to add a client to the watchlist:

  1. Click on the Clients () tile in the Instant On homepage of the web application. The Clients page is displayed.
  2. Click the Connected clients tab to view the list of connected clients.
  3. Hover the cursor over a wired or wireless client. A watchlist icon () is displayed at the end of the row.
  4. Click watchlist (). The client is added to the Watchlisted clients() list.

The following procedure describes how to remove a client from the watchlist:

  1. Click on the Clients () tile in the Instant On homepage of the web application. The Clients page is displayed.
  2. Click the Watchlisted clients () tab to view the list of clients added to the watchlist.
  3. Hover the cursor over a wired or wireless client. An Unwatchlist icon is displayed at the end of the row.
  4. Click Unwatchlist (). The client is removed from the Watchlisted clients list.

Blocked Clients

The Blocked clients page lists the details of wireless clients that are barred from joining networks in the site. Clients blocked in a site can be unblocked from this page. The Blocked clients page displays the following information:

Column Label

Description

Name

Name of the client.

MAC Address

MAC address of the client.

Unblocking a Blocked Client

Follow these steps to unblock a blocked wireless client:

  1. Click on the Clients () tile in the Instant On homepage of the web application. The Clients page is displayed.
  2. Click the Blocked clients tab to view the list of blocked clients.
  3. Hover the cursor over a blocked client. A button is displayed at the end of the row.
  4. Click the button to unblock the client. The client is unblocked and moved to the Connected clients list.

    When a client is blocked, it will not be connected to the network and will not appear in the list of connected clients until the client reconnects to the network, and not directly after unblocking it.