Accessing Aruba Instant On Application

Ensure that your system meets the following device OS and browser requirements to access the Instant On web application.

Browser Requirements

The following web browsers support the Instant On web application:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

Create an Instant On Account

Follow these steps to create an Instant On account:

  1. Open a browser.
  2. Type in the address bar and press the Enter key.
  3. Click Sign up to create a new Instant On account.
  4. Enter an email ID in the Email field. The email ID should not be associated with another Instant On account.
  5. Enter a password in the Password field.
  6. Select the End User License Agreement and Data Privacy Policy and Security Agreement checkbox.
  7. Click Create account.
  8. A verification email is sent to your email account. Follow the instructions in the email to activate your Instant On account.

    The email notification with the verification link might sometimes end up in the junk email folder instead of your inbox.

  9. Once the above steps are complete, click Continue on the web application. You have now successfully registered an Instant On account.

You can use the same account credentials to sign in to the mobile app, web application, community site, or support site.

Logging in to Instant On

To log in to the Instant On application, launch the Aruba Instant On web application.

  1. Open a browser.
  2. Type in the address bar and press the Enter key.
  3. If you are signing in for the first time, enter the registered email ID and password in the Email and Password boxes respectively, and then click Sign in. For all future logins, the credentials are saved based on the web browser settings.

    The home page is displayed based on the number of sites associated with your account. For multiple sites associated with your account, you have the option to choose a site from the list before you are taken to the respective home page.

  4. Follow the onscreen instructions to complete the access point setup, if the web interface is launched for the first time.

Resetting Your Account Password

To reset your Instant On login password, follow these steps:

  1. Click Forgot password? on the login screen.
  2. Enter the email address associated with your Aruba Instant On account in the space provided.
  3. Click Reset password. The instructions to create a new password will be sent to your email address.
  4. Open the link provided in the email. The change password page is displayed.
  5. To change the password of your Instant On account, confirm your email address and enter a new password.
  6. Click Reset password. An acknowledgment message that your password has been changed successfully is displayed on the screen.

The email notification with the Reset password link may sometimes end up in the junk email folder instead of your inbox.

Official Cloud URLs for Instant On

The following cloud URLs are officially used in Aruba Instant On to add in the allowed domains list:

  • Onboarding URL used by non-configured Instant On device to reach the cloud:
  • Cloud Connect URL used by configured Instant On devices to send data to the cloud:
  • Software Upgrade URL is used by Instant On devices to get their firmware: